---
slug: audit-log
title: "Who changed what?"
category: konto
locale: en
updated: 2026-10-12
keywords: ["change log","audit log","log","changes","traceability"]
questions: ["How do I check who changed a setting?","Audit log","Who rotated the key?","Traceability","Who switched off two-factor authentication?","Who suspended the access?","How long is the change log kept?"]
url: https://bench.metrunio.com/en/help/audit-log
---

# Who changed what?

**How do I check who changed a setting?**

The change log records changes with person, time and action, plus the security of user accounts, for example who switched off two-step verification or suspended someone’s access. It is visible to the Admin role; each entry is kept for 180 days.

- Changes to websites, keys, campaigns, settings and users.
- The security of user accounts: two-step verification on and off, suspension and reinstatement, requested and completed password resets. If a person belongs to several tenants, the event appears in each.
- Privacy requests including their execution.
- Support grants issued and ended.
- Not in your tenant’s log are the reading of reports and failed sign-ins.
- Each entry is kept for 180 days and deleted afterwards. The log contains people and times; keeping it indefinitely would be more than the record needs.

In the portal it sits under “Change log”, in the “More administration” group. Every row names the time, the action, the person and, where one was given, the reason; if an event concerns a person, “Affects” names them. Support access to your account is marked as such. A password reset link is sent by the system, so it appears under “System”: anyone who knows the address can request one.

> **Note:** For agencies the log is useful in the client relationship too: it answers who changed a setting without anyone having to remember.

## Also asked

- Audit log
- Who rotated the key?
- Traceability
- Who switched off two-factor authentication?
- Who suspended the access?
- How long is the change log kept?

## Related

- https://bench.metrunio.com/en/help/rollen-und-rechte
- https://bench.metrunio.com/en/help/support-zugriff
- https://bench.metrunio.com/en/help/betroffenenrechte