---
slug: bestellung-bearbeitet
title: "What happens when I edit an order afterwards?"
category: installation
locale: en
updated: 2026-10-26
keywords: ["edit order","change order","order_updated_at","amount","line items","order number","revenue"]
questions: ["I changed an order in my shop. Why does Metrunio still show the old amount?","Order changed, amount stays old","Item removed from order","Removed item still shows in the order","Edit an order afterwards","Quantity changed in an order","order_updated_at","Is an edited order attributed again?","Report an edit or a refund?"]
url: https://bench.metrunio.com/en/help/bestellung-bearbeitet
---

# What happens when I edit an order afterwards?

**I changed an order in my shop. Why does Metrunio still show the old amount?**

Metrunio counts an order as your shop reports it at checkout. It takes the new amount when your shop server reports the order again as a purchase, with the same order number, a new event_id and order_updated_at, the time of the change. The shop integrations do not send this yet; until then the old amount stays.

A shop reports an order once, at checkout. If you then remove an item or change a quantity, Metrunio only learns about it when your shop server reports the order again. A second report without a time counts as already counted; that way an order delivered twice is not counted twice.

## How to report the change

- As a purchase with the same order number as at checkout.
- With a new event_id. The same event_id counts as already received.
- With the new amount, the new breakdown and the new line items.
- With order_updated_at: the time of the last change in the shop, with time zone. Only a time later than the counted one changes anything; an older report that arrives later overwrites nothing.

```json
{
  "event_id": "order-12345-rev-2026-10-26T10-15",
  "event_type": "purchase",
  "occurred_at": "2026-10-25T18:02:00Z",
  "order_updated_at": "2026-10-26T10:15:00Z",
  "order_id": "12345",
  "value": "19.99",
  "currency": "EUR"
}
```

## What Metrunio does then

- It replaces the amount, net value, shipping, tax, discount, cost of goods and line items of the order. No second order is created.
- It recalculates the attribution, because the channel shares carry the amount.
- It records the old and the new amount. In the full export, this is in conversion_value_revisions.

## Edit or refund

An edit is not a refund. If money goes back to the customer, report it as a refund, as described in “How do refunds reach Metrunio?”. But do not report the same amount twice, once as an edited order and once as a refund. Metrunio would then deduct it twice.

## What is not corrected

- Orders from the browser. Only your shop server can change an order.
- Orders without consent that count through revenue reconciliation. For them, Metrunio stores only the day, not an exact time, so it cannot tell which state is newer.
- A report in a different currency than at checkout.
- Values already sent to an ad platform. The amount sent stays there.

> **Note:** The Shopify app, the Shopware plugin and the WordPress plugin do not report changes to orders yet. If you measure through one of these integrations, the amount from checkout stays after an edit.

## Also asked

- Order changed, amount stays old
- Item removed from order
- Removed item still shows in the order
- Edit an order afterwards
- Quantity changed in an order
- order_updated_at
- Is an edited order attributed again?
- Report an edit or a refund?

## Related

- https://bench.metrunio.com/en/help/erstattungen
- https://bench.metrunio.com/en/help/server-events-api
- https://bench.metrunio.com/en/help/shop-bestelldaten-senden
- https://bench.metrunio.com/en/help/shopsysteme