--- slug: konto-anlegen title: "How do I create an account?" category: einstieg locale: en updated: 2026-10-17 keywords: ["registration","account","sign up","invitation","terms","business"] questions: ["How do I get access to Metrunio?","How do I sign up?","Can I try Metrunio myself?","How do I get access?","Which box do I have to tick when signing up?","Do I have to confirm the privacy notice?","Can I sign up as a private individual?","What happens after signing up?","I chose Pro on the pricing page. Is Pro booked now?","I do not have an invitation code","Request access or arrange a call?","Confirmation email did not arrive","I did not receive a confirmation email","The confirmation link has expired"] url: https://bench.metrunio.com/en/help/konto-anlegen --- # How do I create an account? **How do I get access to Metrunio?** You sign up in the portal and create your company along the way, get invited by someone who already has access, or let the Shopify app create the account. Metrunio is offered only to businesses, not to consumers. Measurement starts only once the data processing agreement is concluded, which comes right at the start of setup. ## Route 1: register yourself 1. Go to “Register” in the portal. 2. Enter your name, business email address, company and a password. The time zone is prefilled with your browser’s; your days in the reports start in it. You can change it later under “Settings”. 3. Tick the box: “I am acting for the company named above, am authorised to conclude contracts and accept the terms and conditions.” 4. Open the confirmation email and follow the link. 5. Sign in. The setup assistant starts by itself. After “Confirm your company” you conclude the data processing agreement; nothing is measured before that. The remaining phases follow, up to the first verified journey. The privacy notice is linked below the tick box. It informs you what happens to your details. You do not have to confirm it, and there is no separate tick box for it. > **Note:** Confirmation email did not arrive? Check your spam folder first. The link is valid for 7 days. If it has expired or never arrived, request a link on the sign-in page through “Forgot your password?”: as soon as you set a password with it, your address is confirmed. Do not register again; the address is already taken. > **Note:** Metrunio is offered exclusively to businesses within the meaning of § 14 BGB (German Civil Code), not to consumers. Signing up therefore means declaring that you act for a business. Registering creates a new tenant and gives you the Admin role for it. Everyone else joins afterwards by invitation and lands in the same tenant. > **Note:** Every new account starts with the trial: 30 days of Growth, no credit card. If you arrive through a plan button on the pricing page, the sign-up shows your plan as noted, and if you had switched the page to yearly, yearly billing too. That books nothing; the billing page preselects both. Booking happens after signing in, under “Plan & usage”; if you book nothing, your account continues on the free Start plan after the trial. ## If sign-up asks for an invitation code In some environments, accounts are available by invitation only. Sign-up then shows a field for the code and, next to it, “Request access”. The link leads to the form on the website; there you choose whether you would like access or would rather go through the setup together first, and briefly describe your shop and the channels you want to check. We get back to you by email. We do not name a deadline, and nothing is unlocked automatically. ## Route 2: be invited 1. An admin at your company invites you under “Team & roles”. 2. You receive an email with an invitation link. 3. Set a password. Access is then active with the assigned role. ## Route 3: from the Shopify app If you run a Shopify store, the Metrunio app creates your account without a sign-up in the portal. There you tick two boxes in the same step: one for the terms and your authority to act, one for the data processing agreement. Details are in “How do I set up Metrunio in Shopify?”. > **Note:** Open registration can be switched off by the platform administration. When it is, the website shows no button for an account of your own, and you get into the portal by invitation (route 2). ## Also asked - How do I sign up? - Can I try Metrunio myself? - How do I get access? - Which box do I have to tick when signing up? - Do I have to confirm the privacy notice? - Can I sign up as a private individual? - What happens after signing up? - I chose Pro on the pricing page. Is Pro booked now? - I do not have an invitation code - Request access or arrange a call? - Confirmation email did not arrive - I did not receive a confirmation email - The confirmation link has expired ## Related - https://bench.metrunio.com/en/help/einrichtung-ueberblick - https://bench.metrunio.com/en/help/avv-abschliessen - https://bench.metrunio.com/en/help/shopify-app - https://bench.metrunio.com/en/help/nutzer-einladen - https://bench.metrunio.com/en/help/passwort-und-anmeldung