---
slug: nur-testdaten-empfangen
title: "Only test data is arriving. What is missing?"
category: einstieg
locale: en
updated: 2026-10-12
keywords: ["test data","production data","ONLY_TEST_EVENTS","empty reports","production environment"]
questions: ["Setup is complete but the reports stay empty. Why?","Why are my reports empty although setup is finished?","What does ONLY_TEST_EVENTS mean?","Why does my test event not count as production data?","When does tracking count as live?"]
url: https://bench.metrunio.com/en/help/nur-testdaten-empfangen
---

# Only test data is arriving. What is missing?

**Setup is complete but the reports stay empty. Why?**

The test events from the setup assistant prove that your account, the processing and the reports work, but not that your website is measuring. Until an event from the “production” environment arrives, every standard report stays empty and “Setup” reports the finding ONLY_TEST_EVENTS.

Every event carries an environment. Whatever the assistant triggers itself carries “test”; whatever your installed website sends carries “production”. Standard reports show production data only. That is why setup can be complete and the overview still empty.

1. Check that the snippet is on the published page, not only in a preview or on a staging instance.
2. Compare the site ID in the installed code with the one shown in “Setup”.
3. Check that the write key is filled in completely. A placeholder sends nothing.
4. Open your website in a new tab; a single page view is enough.
5. Then check “Setup” for when the last production signal arrived.

If still nothing arrives, the consent tool is a frequent cause: depending on the setting, nothing is sent before consent is given. The live test shows whether a consent status is being transmitted.

> **Note:** Test events do not count towards your plan’s event quota. You can delete them in “Setup” with “Reset test data”.

## Also asked

- Why are my reports empty although setup is finished?
- What does ONLY_TEST_EVENTS mean?
- Why does my test event not count as production data?
- When does tracking count as live?

## Related

- https://bench.metrunio.com/en/help/testdaten-zuruecksetzen
- https://bench.metrunio.com/en/help/warum-keine-pageviews
- https://bench.metrunio.com/en/help/snippet-einbauen