---
slug: nutzer-einladen
title: "How do I invite more users?"
category: konto
locale: en
updated: 2026-10-16
keywords: ["invitation","users","team","add","role"]
questions: ["How do colleagues get access?","Add colleagues","Send an invitation","Invite the team","How many users can I have?","Why can I not invite anyone?","Can I hide the “limit reached” notice?","Resend an invitation","Which language is the invitation in?","I already have an account and was invited"]
url: https://bench.metrunio.com/en/help/nutzer-einladen
---

# How do I invite more users?

**How do colleagues get access?**

Under “Team & roles” you invite people by email and assign the role at the same time. The invitation leads into the same tenant; no second account is created. How many people you can add depends on the plan; on the free Start plan it is just you.

1. Open “Team & roles”.
2. Enter the business email address and choose the role.
3. The invited person receives an email and sets their own password. If they already have a confirmed Metrunio account under that address, they keep their name and password; accepting adds the new access, and they sign in as usual. The email comes in the language you are reading the portal in (German or English); from the Spanish and French interface it goes out in English.
4. Roles can be changed later; access can be withdrawn at any time.

If the email did not arrive, resend the invitation under “Team & roles”. That creates a new link (the old one stops working), and the message goes out in the same language as the first, even if you now read the portal in another.

> **Note:** Inviting requires the Admin role. The Analysis role can evaluate data and maintain campaigns but cannot manage users.

> **Note:** Every membership counts, including open invitations: Start 1, Pro 5, Growth 15, unlimited above that. Once the limit is reached, remove someone who no longer needs access or change plan. If the plan drops below the number of members, after the trial for example, access for the surplus users is paused: one admin stays, the others appear in the list as “paused” and come back as soon as the plan covers them or someone is removed.

> **Note:** When the number sits exactly at the limit, the overview shows “A limit of your plan has been reached.” in ochre. You can hide the notice for yourself; it comes back when the situation changes, on another plan for example. If access is paused because the plan covers fewer users, it is shown in red and cannot be hidden.

## Also asked

- Add colleagues
- Send an invitation
- Invite the team
- How many users can I have?
- Why can I not invite anyone?
- Can I hide the “limit reached” notice?
- Resend an invitation
- Which language is the invitation in?
- I already have an account and was invited

## Related

- https://bench.metrunio.com/en/help/rollen-und-rechte
- https://bench.metrunio.com/en/help/konto-anlegen
- https://bench.metrunio.com/en/help/mehrere-mandanten
- https://bench.metrunio.com/en/help/tarife