Los artículos de ayuda existen en alemán e inglés. Aquí los lees en inglés.
Primeros pasos y cuenta
How does the demo work?
Without an account and without a form: “Open the demo” on the website or below the sign-in opens read-only access to a fictional example shop. The session ends after 30 minutes without activity and opens again with one click.
Can I look at Metrunio without creating an account?
What you see in the demo
- The data of a fictional flour mill: generated visits, touchpoints and orders with multi-step journeys, no real customer’s data.
- At the top of the overview, three questions as a way in: trace an order, compare models, understand data gaps. Each leads to the view that answers it. Where one exists, the example order has a viewable impression, preferably one whose impression carries a share under the demo’s default model.
- Every report to read: customer journeys, channels & attribution, orders & goals, data status and the other analyses. The group “More analyses” with “Check budget”, “Platform reconciliation” and “Experiments” is open in the demo.
- Under “Ask your data”, three prepared example answers, marked “Sample answer from demo data: prepared, not from the language model”. What is prepared is the wording; the figures in it are calculated from the example data, with the period, the demo’s default model and the report that shows the same figures. The demo access does not ask the language model.
- In the banner at the top, the plan the demo shows and how many days of it an account of your own gets to start with.
What is different about the example data
The data is generated retrospectively. Under “Data status” almost every event therefore counts as late, and the tile says so; with live measurement the number there is small. Regular customers and ad spend reach back long before the first contact. So for 30 days the overview shows no comparison with the previous period, for 7 days it does.
What the demo cannot do
The access only reads. Actions that change something (saving, inviting, exporting, creating keys, importing costs, switching on the second factor) are visible but locked and say “Not available in the demo”. You see what exists without any button leading nowhere.
How long the session lasts
The header shows how many minutes the session has left. Every click extends it; after 30 minutes without activity it ends. The portal then shows a page with “Open the demo again” instead of the sign-in. The same applies when you sign out.
Continuing with your own data
In the demo header, “Start measuring your own site” leads to registration and “Pricing” to the plans; the same button sits below the example answers. An account of your own measures your website and answers questions about your own data.
Revisado por última vez el 15 oct 2026
En el portal del cliente
También se pregunta
- Demo without signing in
- Guest access
- Trial access without an account
- Look at the example shop
- My demo has expired
- Why can I not change anything in the demo?
- Which plan does the demo show?
- Why are so many events late in the demo?
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- How do I create an account?
How do I get access to Metrunio?
You sign up in the portal and create your company along the way, get invited by someone who already has access, or let the Shopify app create the account. Metrunio is offered only to businesses, not to consumers. Measurement starts only once the data processing agreement is concluded, which comes right at the start of setup.
- How do I ask questions about my own data?
What can the portal chat do, and what can it not?
Under “Ask your data” a language model answers questions about your measurement data and about how to use the product. It reads only through defined tools, states only figures that came from a tool call, and openly reports which tools it used.
- Setup: six phases, eleven steps
What do I have to do before the first data arrives?
The setup assistant takes you through six phases, from “Company & DPA” to “Check the first journey”; behind them are eleven steps, the same for every integration route. The second step is concluding the data processing agreement, without which nothing is measured. The assistant saves progress automatically and can be interrupted at any time; going live also needs access to the ad accounts, the connection to your consent tool and, depending on your company, internal approvals.
- Which reports are available?
What can I analyse in the portal?
The reports are in the sidebar: Overview, Customer journeys, Channels & attribution with its breakdown and model comparison, Orders & goals, plus Check budget, Platform reconciliation, Data status and Events, among others. In the period row at the top you choose the period and the model and, once your account measures more than one website, the website.
- Why is there no comparison with the previous period?
Why does my overview show no percentage change compared with the previous period?
The comparison is only made with a previous period that is fully measured. If it starts before your measurement start, you see “Previous period incomplete” instead of a comparison. The measurement start is the first contact Metrunio measured live (in the browser, on an ad or through the server API); imported orders and ad spend do not count towards it.