Which languages does Metrunio support?

The language picker sits in the top right of every page, on the website and in the portal. It applies per login, not per tenant: one person on a team can work in French and the next in German without getting in each other's way. The exception is the invoice: it has one language for the whole account.

Emails Metrunio sends on its own go out in the language you last signed in with: about the end of the trial, the event allowance, the measurement domain, billing, the weekly report and the alerts. The texts exist in German and English; if you read Spanish or French you get the English version with a note in your language. Each person on a team gets their own language, so the same weekly report goes to one colleague in German and to another in English, CSV attachment included. If you switch the language in the portal, emails follow from your next sign-in. An invitation goes out in the language it was sent in, also when it is resent.

Invoices have one language per account, not per person, because an invoice can only have one. You set it to German or English under “Plan & usage”. The default is the language in which the person who purchases first uses the portal; Spanish and French get English. The payment provider shows its payment page and the page with your invoices in the language of your interface, Spanish and French included. “How do I pay, and where are my invoices?” has the details.

The chat in the portal and on the website answers in the language of the interface, Spanish and French included. Its sources are the help articles; in Spanish and French it relies on the English version and links to it.

Why the help articles have two languages and the interface four

An interface is made of short, repeating labels. A help article is technical prose: it explains attribution, consent and measurement limits, and a machine translation of that would not just read badly, it would be wrong in places. We would rather give you an English article with a note than a Spanish one you cannot rely on. German and English are maintained in full, from the interface to the report and the alert. Spanish and French remain interface languages; translating the help articles is not planned at present.

Numbers and dates follow the chosen language as well: 1.234,56 in German, 1,234.56 in English, 1 234,56 in French. Files are the exception: in a CSV export and in the weekly report CSV, numbers use a full stop and no thousands separator in every language, so your spreadsheet reads them as numbers.

Website addresses carry the language too

Every language has its own addresses: the pricing page is at /de/preise in German, /en/pricing in English, /es/precios in Spanish and /fr/tarifs in French. Switch the language in the top right and you stay on the same page; the address changes with you.

Older links keep working. Open /en/preise and you are permanently redirected to /en/pricing; a bookmark, a shared link or an address from an old email still gets you there.

The identifier of a help article is the exception: it stays the same in every language. The same article sits at /de/hilfe/consent-grundsatz and at /en/help/consent-grundsatz. The path is translated, the identifier is not. So a link named by an error message in the product reads the same in every language.