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ABOUT

About Metrunio.

A measurement tool so that budget decisions rest on your own figures, not on what each platform reports about itself.

01 / ORIGIN

Built by people who had the problem themselves.

We have worked in online marketing for decades: in agencies, in affiliate networks and running our own online shops. In each of these places the same question came up as soon as budget was being split: which number is right? The platforms reported more than had been sold, and the tools in between smoothed that over with models nobody could recalculate. Metrunio is the tool we would have needed back then. It measures what it can measure and says openly where the measurement ends.

02 / WHY

Why this exists.

Every advertising platform reports its own performance. That is not an accusation, it is their business. But the sum of those reports regularly yields more conversions than there were orders or leads. And nobody allocating budget can say which one is right. Metrunio measures for itself, with its own signals, and says where the measurement ends.

03 / STANCE

Three things we will not move on.

Every figure says where it comes from.

Measured, attributed by a model or reported by an ad platform: every figure carries its origin. What you define yourself is marked as set, what a customer says themselves as self-reported; neither ever counts as revenue. Where a signal is missing, it says so: as a gap, not as a number.

No circumvention of protections.

No fingerprinting, no probabilistic matching, no tricks against the browser. What cannot be measured without consent, we do not measure.

Verifiable, including against us.

Every figure can be traced back to the raw data. Anyone who recalculates and finds an error is right, not us.

04 / CONTACT

How to reach us.

We prefer to answer technical questions in writing. The answer then ends up in the help centre rather than only in an inbox.

Data protection
privacy@metrunio.com
Postal address
Kokolorum GmbH
Industriering Ost 66
47906 Kempen

Security vulnerabilities

Please report a vulnerability to us first and give us 90 days. We reply within three working days and name a timeline.

How the system is built and who has access to what

05 / COMMITMENTS

Your measurement history stays yours.

You can export everything at raw-event level at any time (journeys, conversions, attribution shares) at no extra cost while the contract runs. If you cancel, your account continues on the free plan; if you close it, the data stays available to read and export for 30 days. The measurement history is yours, not the contract’s.

IF OPERATIONS END

We announce a shutdown six months in advance. The export stays fully usable throughout, and any annual payment in progress is refunded pro rata. Metrunio is self-funded, without venture capital, so there is no investor whose exit forces a sale. What follows from that is in the terms, not only here.

Deletion policy, data processing agreement and the subprocessors

See what your data tells you.

Look around in the demo first. Your own account is currently available by invitation only.

Open the demoRequest access