Scale has a fixed cap of 1,198 € a month. Because every smaller plan is capped by the next one up, that is also the highest monthly amount for Pro and Growth.
From 6,000,000 events a month we keep measuring on any paid plan only if you have consented in the portal to arranging an individual plan. Until it is in place, the calculation on this page applies, cap included. Without that consent, further events are rejected.
The agency plan has no fixed cap: above the shared allowance, every started 10,000 events cost 3 €, up to the threshold above which an individual plan has to be agreed.
If you pay through Shopify, the same calculation and the same cap apply; the amount appears on your Shopify bill as long as the Metrunio app stays installed in your store.
ANNOUNCED, NOT SPRUNG ON YOU
At 80 per cent of the allowance you get a note, at 95 per cent a warning and at 100 per cent a message about what applies from then on, each in the portal and by email to the admins. On the paid plans, measurement continues beyond the allowance and the additional usage is billed according to the plan, up to the threshold above which an individual plan has to be agreed. Only on the free plan are events rejected at 100 per cent, with a link to the guide.
Quota messages and error codes in the help centre