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ERROR CODE / TENANT_INACTIVE

The account is currently suspended

No events are being accepted for this account at the moment.

01

What is missing while this finding stands

No data is collected.

02

How to fix it

  1. 01

    If a payment is outstanding, pay the open invoice in the portal. Events are then accepted again immediately.

  2. 02

    Otherwise contact support to reactivate the account.

03

TENANT_INACTIVE

Severity
critical
Collector response
HTTP 403

All error codes at a glance

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